Office Policies

Appointment Policy

Our appointments are scheduled to respect your time and convenience. We reserve a specific time for your child's care,

and we make every effort to see you at that appointed time.

We always appreciate a 24-hour advance notice if you are unable to keep an appointment, as our other patients will surely value your courtesy in releasing this time for their child’s needs. 

• All sedation procedures are scheduled in the morning. Children, as well as adults, are more prepared and do better in the morning for these types of procedures.

• We strive to see all patients on time for their scheduled appointment. There are times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your appointment. We will do the exact same if your child is in need of emergency treatment.

• Please plan to arrive 5 minutes or more before your scheduled appointment. This will allow time to complete any additional paperwork and see your child on time.

• If you arrive 15+ minutes late for your appointment, you may be asked to reschedule for the next available appointment time. We will do our best to work you back into the schedule that day if we are able.

• Again, please call at least 24 hours in advance if a cancellation is unavoidable so that we may give it to another patient.

• Broken or missed appointments affect many people. If two (2) broken/missed appointments occur or two (2) cancellations without 24-hour notice, our office reserves the right to not schedule any subsequent appointments.

• A parent or legal guardian (with official documentation) must be present during the initial examination and/or any filling appointments.

If at any time you have questions, please feel free to ask our team or call our office. We are here to help in any way we can. We appreciate you entrusting your child's dental health to us.